Store Assistant
ROLE OVERVIEW
ThruDark is recruiting a full-time Store Assistant to support the successful day-to-day operation of our Unit 4 retail store.
As a Store Assistant, you’ll play a key role in delivering a premium customer experience while supporting the wider retail team to achieve store objectives. You’ll represent the ThruDark brand on the shop floor, providing confident, hands-on service and helping maintain the high standards our customers expect.
Working closely with the Retail Manager and wider team, you’ll contribute to a positive store environment while embodying ThruDark’s core values of Humility, Unity and Integrity.
KEY RESPONSIBILITIES
Deliver exceptional customer service and create a welcoming in-store experience
Confidently represent and promote the ThruDark brand and product range
Support the achievement of store sales targets and daily operational goals
Maintain high visual merchandising and housekeeping standards across the store
Assist with stock management, replenishment and inventory organisation
Handle customer questions, concerns and feedback professionally and efficiently
Operate POS systems accurately and follow all transactional processes
Support with opening and closing procedures where required
Ensure compliance with company policies, health & safety standards and legal requirements
Work collaboratively with the wider retail team to maintain a positive and high-performing environment
Requirements
SKILLS & EXPERIENCE
Previous retail or customer-facing experience preferred
Excellent communication and interpersonal skills
Positive, proactive and team-oriented attitude
Strong organisational and multitasking abilities
Comfortable working in a fast-paced retail environment
Flexible and reliable, with availability across weekends and bank holidays
Commercially aware with a strong understanding of customer experience
Confident using POS systems and retail technology
Benefits
IN RETURN:
Be part of a passionate, friendly, and driven team.
ThruDark kit contribution, paid quarterly.
Access to the latest tech and software required for your role.
A starter bundle of ThruDark kit to get you going from day one.
Enhanced self-sacrifice pension scheme.
Regular team events and outings.
Onsite gym for personal use.
Private medical cover to support your health and wellbeing.
Life assurance and critical illness cover for peace of mind.
ThruDark is recruiting a full-time Store Assistant to support the successful day-to-day operation of our Unit 4 retail store.
As a Store Assistant, you’ll play a key role in delivering a premium customer experience while supporting the wider retail team to achieve store objectives. You’ll represent the ThruDark brand on the shop floor, providing confident, hands-on service and helping maintain the high standards our customers expect.
Working closely with the Retail Manager and wider team, you’ll contribute to a positive store environment while embodying ThruDark’s core values of Humility, Unity and Integrity.
KEY RESPONSIBILITIES
Deliver exceptional customer service and create a welcoming in-store experience
Confidently represent and promote the ThruDark brand and product range
Support the achievement of store sales targets and daily operational goals
Maintain high visual merchandising and housekeeping standards across the store
Assist with stock management, replenishment and inventory organisation
Handle customer questions, concerns and feedback professionally and efficiently
Operate POS systems accurately and follow all transactional processes
Support with opening and closing procedures where required
Ensure compliance with company policies, health & safety standards and legal requirements
Work collaboratively with the wider retail team to maintain a positive and high-performing environment
Requirements
SKILLS & EXPERIENCE
Previous retail or customer-facing experience preferred
Excellent communication and interpersonal skills
Positive, proactive and team-oriented attitude
Strong organisational and multitasking abilities
Comfortable working in a fast-paced retail environment
Flexible and reliable, with availability across weekends and bank holidays
Commercially aware with a strong understanding of customer experience
Confident using POS systems and retail technology
Benefits
IN RETURN:
Be part of a passionate, friendly, and driven team.
ThruDark kit contribution, paid quarterly.
Access to the latest tech and software required for your role.
A starter bundle of ThruDark kit to get you going from day one.
Enhanced self-sacrifice pension scheme.
Regular team events and outings.
Onsite gym for personal use.
Private medical cover to support your health and wellbeing.
Life assurance and critical illness cover for peace of mind.
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